Returns & Exchanges

At MEDICUBE US, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we accept returns for products in their original condition within 30 days of the delivery date.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the items in their original packaging, ensuring all promotional gifts and components are included to qualify for a full refund.

3

Ship It Back

Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing